COBIT ™ Support Resources: Misc Presentations

Other Support Resources

 

TOOLKIT CONTENTS

 

The Management Presentation

Explains COBIT and its background: ideal for presentations to senior management and staff. 

 

High Level Framework

A draft framework to support your COBIT aligned security policies. 

 

The Policy Set

A comprehensive template of aligned policies meeting the key requirements 

 

The Audit Checklist & Kit

An outstanding Excel based  compliance checklist and audit kit to support COBIT.

 

The COBIT Complaince Plan

A template plan and framework to guide and manage the compliance exercise.

 

The IT Glossary

A comprehensive glossary of IT and security terms and phrases. 

 

 



 

THE NEXT STEP

The Control-IT Toolkit

COBIT Made Easy

A complete toolkit to support COBIT and information security control. Includes: a comprehensive policy framework; a management presentation; an IT Glossary; a detailed set of aligned framework policies; and Audit Kit, and various other support resources. 

Special Price: Only $495

Purchase and Download Page

 



 

 

 

 

© Copyright 2014 

 

COBIT Support Resources

The toolkit includes a variety of presentations to explain related concepts and issues. These cover the following topics: Service Level Management, Service Level Agreements and Business Continuity Planning. 

1) Service Level Management

Service level management relates to the process of planning, preparing, agreeing, monitoring and reporting service level agreements. Service level management also covers the ongoing review of service performance to ensure that the required service quality is achieved and maintained. Service level management is critical for the determination of the level of IT service needed to support the business. The goal of service level management is to achieve and maintain IT service quality through a constant cycle of monitoring and reporting on IT service performance, including the initiation of action to correct inadequate service.

This presentation provides an insight into the key concepts surrounding service level management and will simplify the process of service performance achievement within your own organization. Sample foils:

 

SLM

 

SLM Introduction

 

 

2) Preparing Service Level Agreements

A Service Level Agreement is an agreement between the IT service provider and the customer for the delivery of specified services by the It service provider to the customer or user. It is effectively a proxy contract in that the two parties have negotiated and signed a comprehensive document specifying the terms and conditions under which the service delivery may be affected. Both parties must clearly understand their respective roles and responsibilities in respect of the delivery of the services.

This presentation provides assistance in understanding the key features of the service level agreement to improve service quality and improve communication between the IT service provider and the IT service receiver. Sample foils:

 

SLA

 

 

SLA Introduction

 

 

3) Planning For The Unexpected

This presentation is intended to assist you in planning for the unexpected through a better understanding of business continuity concepts.  

 

Every business can experience a serious incident that can prevent it from continuing normal business operations, and this can happen at any time. This can range from a flood or explosion to a serious computer malfunction or information security incident. Sample foils:

 

Business Continuity PLanning

 

 

BCP

 

 

 

PURCHASE THE CONTROL-IT TOOLKIT

This outstanding toolkit can now be purchased online for immediate download. To purchase a copy simply visit our online purchase page.

 

 

 

CONTROL-IT TOOLKIT: COBIT MADE EASY

 

 

 

 

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